The Relay Financial customer service number is 1-888-205-9304. You can call this helpline for general information about the company and its services. You can also use this number to check your account, learn about fees, and request help with payments. The professional customer care advisor will answer your questions, assist with managing your account, and explain the details and benefits of the programs offered by the company. If you experience difficulties accessing or navigating the website, report the problem using this phone line. The Relay Financial phone number for the Cardholder Agreement inquiries is 1-415-993-4301. For questions regarding the Deposit Agreement, dial 1-415-688-2943.
The Relay Financial email for contact with the customer service team is support@relayfi.com. You can send your concerns, complaints, and compliments to this address, and the customer care agent will contact you to answer your questions or offer ways to resolve your issue as soon as they investigate your case. If you are interested in a partnership with Relay Financial, you can discuss the details and learn about benefits at partnerships@relayfi.com. The Privacy Policy inquiries and Data Protection requests can be sent to privacy@relayfi.com.
The Relay Financial address to reach official representatives at the company’s headquarters is Relay Financial Technologies, Inc., 60 Adelaide East, Suite 700, Toronto, Ontario M5C 3E4, Canada. You can send official correspondence and documentation to this office. The customer service team is ready to handle consumers’ concerns, complaints, and suggestions sent to this address. You can also discuss the Privacy Policy and Data Protection inquiries with the Data Protection Officer by mail. Another Relay Financial office is located in New York. The USA residents can send correspondence to Relay Financial Technologies Inc., 590 Madison Avenue, New York City, NY, 10022, United States.
The Relay Financial office hours are Monday to Friday from 9 a.m. to 8 p.m. EST. The customer service team is ready to provide information and assistance over the phone within these hours. If you prefer communicating online, you can send a direct message via social media, and the customer care agent will usually respond within several business hours. The Relay Financial virtual assistant is available 24/7 should you have questions outside of working hours. If your issue is not urgent, you can email it to the Help Center, and the support representatives will get in touch with you as soon as they find ways to resolve your problem.
